FREQUENTLY ASKED QUESTIONS AND ANSWERS
ANSWER:Unfortunately we do not changing road bike gearings. We are using standard Specialized / Trek factory compact 50/34 road bike settings. However compact's 50/34, are much lighter than triples and still offer easier gearing options than a standard crank. They are be designed ideally suited to hilly conditions.
ANSWER:From our experience we prefer setup and customize bikes in our shop to make sure our client leaves with his bike 100% satisfied. After rental periond we can, upon verbal agreement in our shop, collect bike fom your hotel. There is some collection restrictions with public houses because of lack of parking spaces. Then we have to meet you at some other well knhow public places such as supermarket parking spot, downtown parking lot or similar. Due to dramatic car traffic increase in Palma we have been temporarily discontinued bike delivery to the capital city. Anyway customers from Palma area are always welcome in our bike rental shop.
ANSWER:No they are limited, especially during busy rental periods. We are not able to 100% guarantee availability. Best way is to collect them early morning or afternoon after bike returns.
ANSWER: Road bike hire includes a bike pump, 2x water holder, cycle computer, bike pedals, kit to exchange flat tire, helmet and lock. Hire of a fitness / cross bike price includes a bike pump, 1x water holder, kit to exchange flat tire, helmet and lock.
ANSWER:Unfortunately, we do not provide theft bike insurance. Please check your own travel insurance policy, most of the time bike theft protection is included. Cyclists are fully responsible for bike damaged or stolen. Majority of hotels have locked storages to keep customers bikes safe overning. In case not, we'll be happy to store your bike in our shop. While cycling, on coffe / lunch break make sure you see your bike all the time. Anyway you can still purchase bike rescue protection in case of your bike mechanical failure or accident with our third party supplier MALLORCA BICYCLE RESCUE
ANSWER:Please download or print out our current price list below. Unfortunately our policy requires one day rental minimum (except SLR 7/S-Works) from 9AM - 7PM. You can rent a bike for different days if you need, we'll count your rental as "continuing" to get better hire rates for you.
ANSWER:Booking is free, no advance payment online is required. Full bike rental fee is payable at our front desk. We accepting cash. In addition, we require pictured ID document for rental agreement. One ID per group is sufficient. In a case of cancellation, please contact us immediately. After successful reservation you'll receive booking confirmation by email from us. We strongly recommend our clients make online reservations in advance, especially when renting during busy cycling seasons in the spring and fall to avoid disappointment. During low season in summer usually you do not need to reserve your bike; walk in should be fine.(except S-Works)
ANSWER:Sure you can ! We'll be more than happy to mount them for you free of charge.
ANSWER:To find the best bike size for you use our Specialized bikes sizing guide.
ANSWER:Unfortunately we have had dropped that option with third party supplier.
ANSWER:We are in process of replacing Specialized to Trek bikes brand. Therefore during top cyclists season spring and autumn or just busy days unfortunately we have no control over which bike brand customer will receive. Obviously if customer prefered bike brand is available in our shop during his rental period there is not a problem rent bike to cyclist likes.
ANSWER:Yes we're selling water bottles ( € 2/pc ) waterproof high quality cycling maps ( € 6/pc ) and cyslists Jersey sets. Price may vary, please check in our shop.
ANSWER:Unfortunately not. We do not provide road bike guided touring since 2018 season.
ANSWER:Yes we do in limited amount; walk in reservations only. Kid bikes 20" (age 7-9) and 24" (age 9-12); price € 6 / day. Child bicycle trailer cost € 6 / day. Child bike rear seats are free together with bike rental.
ANSWER:From season 2018 we offer Specialized Cross Trail bike which is great replacement for MTB's. Price starts from € 12 / day to € 70 / week.
ANSWER:We count a rental day from 9AM - 7PM. For our opening hours please see bottom of our website
ANSWER:Yes. Next to us is a toll car park around HSM Linda Playa Hotel. Unfortunately is quite busy. Anyway, there is plenty of free parking lots around us, see map.
ANSWER:We supplying free in limited quantities Shimano SPD, Shimano SPD - SL and LOOK Keo clip-in pedals. Flat pedals are always included with a Fitness, Cross, MTB and City bike. We are allowing our customers attach their own Aerobars to our road bikes handlebar except S-Works and TREK ÉMONDA SLR 7. They are equiped with aero carbon handlebars.
ANSWER:All relevant info please find below.
ANSWER:Please feel free write to TripAdvisor, Google, Facebook, Yelp and HolidayCheck.
ANSWER:Roads in Mallorca are cyclists friendly, well maintained and easy to navigate.
ANSWER:There is two bus lines passing Paguera - L 102 and L 104. While in Paguera ask for HSM Linda Playa Hotel direction. We are next to hotel main entrance. See bus schedule departures. From Palma de Mallorca airport is a direct line, route A11, heading directly to Paguera.
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